Welcome to Ecomrise Solutions

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and professional services provided by Ecomrise Solutions (“Company”, “we”, “our”, or “us”).

By accessing this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please discontinue the use of our website and services.

About Us

Ecomrise Solutions is a professional eCommerce consulting and digital solutions company that helps businesses grow across multiple online marketplaces and digital platforms.

Our services include, but are not limited to:

• Marketplace Account Management
• Product Listing & Catalog Management
• Brand Registry Assistance
• Store Design & Optimization
• A+ / Enhanced Content Design
• Marketplace Advertising Management
• Product Image & Creative Design
• Website Design & Development
• Search Engine Optimization (SEO)
• Social Media Marketing
• Business Consulting
• Digital Branding

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.
• You have the legal authority to enter into a binding agreement.
• The information you provide is accurate, complete, and up to date.

Scope of Services

Ecomrise Solutions provides professional consulting and operational support for businesses selling through various online marketplaces and digital channels.

Our services are customized according to individual client requirements and are delivered based on the information, permissions, and resources provided by the client.

Certain services may require temporary access to marketplace accounts, advertising platforms, websites, or other business systems. Such access will only be obtained after receiving explicit authorization from the client.

Client Responsibilities

Clients agree to:

• Provide accurate business information.
• Maintain ownership of their business accounts.
• Grant only the permissions necessary to perform requested services.
• Review all content before final publication whenever applicable.
• Ensure their products, listings, and business activities comply with applicable laws and marketplace policies.
• Respond to information requests in a timely manner.

The client remains solely responsible for the legality, authenticity, and accuracy of the products and information they provide.

Service Delivery

Our services are performed professionally using industry best practices.

Project timelines may vary depending on:

• Client response time
• Availability of required information
• Marketplace approvals
• Technical limitations
• Third-party platform updates

Estimated delivery dates are provided for planning purposes only and should not be considered guaranteed completion dates.

Third-Party Platforms

Our services may involve working with third-party platforms including online marketplaces, payment providers, advertising networks, website hosting providers, or software applications.

Ecomrise Solutions does not own or control these third-party platforms.

Changes in third-party policies, algorithms, features, account requirements, or technical infrastructure are beyond our control.

Account Access & Security

Where account access is required:

• Access is requested only after client approval.
• Access is limited to authorized personnel.
• Credentials are handled securely.
• Clients are encouraged to enable Multi-Factor Authentication (MFA).
• Clients may revoke access after project completion.

Confidentiality

We value the confidentiality of client information.

All business information shared with us is treated as confidential and is used solely for the purpose of delivering the agreed services.

We do not disclose confidential client information to third parties unless:

• Required by law,
• Necessary to deliver requested services,
• Authorized by the client.

Intellectual Property

All trademarks, logos, product images, business documents, and content supplied by the client remain the property of the client or their respective owners.

All original designs, graphics, templates, documents, and materials created by Ecomrise Solutions remain our intellectual property until ownership is transferred under a separate written agreement.

No content from this website may be copied, reproduced, distributed, or modified without prior written permission.

Payments

Payment terms are specified in quotations, invoices, proposals, or written agreements.

Clients agree to make payments within the agreed time period.

Late payments may result in delayed project delivery or temporary suspension of services.

All applicable taxes shall be borne by the client unless otherwise stated.

Refunds

Refund requests are governed by our Refund & Cancellation Policy.

Services that have already been completed, partially completed, or delivered are generally non-refundable unless otherwise agreed in writing.

Limitation of Liability

While we strive to provide high-quality professional services, we cannot guarantee specific business outcomes such as increased sales, search rankings, advertising performance, customer traffic, or marketplace approvals.

To the fullest extent permitted by law, Ecomrise Solutions shall not be liable for any indirect, incidental, consequential, special, or business losses arising from the use of our website or services.

Suspension or Termination

We reserve the right to suspend or terminate services if:

• False or misleading information is provided.
• Payments remain overdue.
• The requested activities violate applicable laws or platform policies.
• Continued engagement presents legal, operational, or security risks.

Clients may discontinue services in accordance with the applicable service agreement.

Privacy

The collection, use, and protection of personal and business information are governed by our Privacy Policy and Data Protection Policy, which form an integral part of these Terms.

Website Availability

We make reasonable efforts to ensure that our website remains available and functional.

However, we do not guarantee uninterrupted access and are not responsible for temporary downtime caused by maintenance, technical issues, or circumstances beyond our control.

Modifications

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised “Last Updated” date. Continued use of our website or services after such updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.